Operational Policy
PLEASE READ
Operational Policy List:
- If cancellation is necessary, please give 24-hour notice. Emergency cancellations are determined at the practitioner’s discretion.
- Sessions begin and end at scheduled times.
- If you have a cold, flu, sore throat, stomach virus, poison ivy, skin rash, anything contagious please reschedule your appointment.
- Please do not be under the influence of alcohol or drugs because massage can be dangerous to you under these conditions.
- Clients must provide a health history and update when necessary.
- Payment is expected at the time service is rendered.
- Sexual harassment is not tolerated.
- If the practitioner’s safety feels compromised, the session is stopped immediately.
- Please shower prior to your session as clean skin is easier to work on.
- Do not eat a heavy meal less than two hours prior to the treatment.
- Wear loose or comfortable clothes.
- Clients will always be appropriately draped.
- If voucher is about to expire, we will redeem your voucher before it expires. Please email us the voucher number and appointment date.
SMS Disclosure and Terms of Service
By providing your phone number to Rocio’s Healing Touch, Inc, you consent to receive SMS messages related to your scheduled services, including appointment reminders, rescheduling, booking confirmations, and cancellations.
Message Frequency: Messages will be sent as necessary to confirm and manage your appointments.
Opting Out: If you no longer wish to receive SMS messages, you may opt out by informing us in person, calling, or texting us directly. You have the right to opt out of receiving SMS messages at any time. To opt out, please reply with STOP to any message you receive from us.
Help and Support: If you need assistance, contact us at 239-244-8559 or text HELP to 239-244-8559.
Carrier Liability: Mobile carriers are not responsible for delayed or undelivered messages.
Message & Data Rates: Standard message and data rates may apply. Contact your wireless provider for details on your mobile plan.
Privacy Policy: Your phone number and personal information are kept confidential and used only for scheduling purposes. For more details, please review our privacy policy here: [Privacy Policy].
Rocio’s Healing Touch, Inc is not responsible for the loss of your valuables or personal property. If you want me to stow away your items, just ask prior to the session. Please check the room for your valuables, such as jewelry and glasses.